About RateMyPlace Boston

RateMyPlace Boston is a tenant-focused platform that helps renters make informed decisions about their next home by providing honest, verified reviews from real tenants.

Our Mission

Finding a good apartment in Boston is challenging. Beyond the high rents and competitive market, tenants often don't know what they're getting into until they've signed a lease. We believe every renter deserves access to honest information about buildings and landlords before making one of their biggest financial decisions.

How We Rate

Our comprehensive rating system covers 12 key aspects of the rental experience, organized into three main categories:

Privacy Protection

We take reviewer privacy seriously. To protect tenants from potential retaliation:

• Move-in and move-out dates are displayed as seasons (e.g., "Fall 2023") rather than exact dates
• No personally identifiable information is displayed on reviews
• Reviews must meet a minimum threshold before being published to a building's profile
• Users can delete their reviews at any time

Review Guidelines

To maintain the quality and trustworthiness of reviews, we require that all reviews:

• Come from verified tenants who lived at the property
• Focus on factual experiences rather than personal attacks
• Don't contain discriminatory language or threats
• Don't include personally identifiable information about landlords or staff

Landlord Responses

We believe in fairness for all parties. Landlords can:

• Claim their properties and respond to reviews
• Flag reviews that violate our guidelines for investigation
• Provide context or their perspective on tenant experiences

Contact Us

Have questions, feedback, or need to report a problem? Email us at contact@ratemyplace.org